Senior Executive Support – Assis

Employment Type: Permanent

Experience: 5 to 8 Years

Location: Mexico, Brazil (or any other South America location only).

Nature of work: Work from home

Budget: 3700 USD per month

About The Role

Good understanding of QA methodologies, procedures and QA documentation. Design, develop and maintain test cases.

Work closely with onsite team & client on Application Support, Maintenance & Implementation tasks.

Must be able to perform detailed analysis from logs, Query results for an issue reported

Must be willing to work in Shift Environment including night shifts and in 24×7 mode, even on Public Holidays as per roaster setup.

Ready to travel on client site (even on short notice)

Have sound knowledge about at least one Incident Management system/application.

Can able to work as an individual contributor and within team as well

Maintain relevant status reports, in timely manner

Desired Candidate Profile

Self-motivated, goal oriented, self-driven, strong interpersonal skills

IT Graduate

Minimum 5 years of technical experience in Application Support, Maintenance & Implementation projects, on a complex environment.

Recent 2 years of experience in Logistics (Shipping) industry, preferably. Knowledge of Container port Operations is Preferrable

• Candidate must be willing to work on night shifts including holidays as per roster and Work From Office.

Native speaking language: Spanish + English as 2nd language